About Mark's Independent Service
Mark's Independent Service is a local, family-run auto repair shop in Chatsworth, CA that has been dedicated to providing reliable automotive services and complete customer care since 1988!
We are proud to specialize and work exclusively on Volvo, Lexus, Toyota, Honda, Acura and Subaru vehicles. Ever since we first opened, we have been focused on fair values that put the customer first! In doing so, we have created the type of auto repair company that you can trust, and are happy to be your friend, more personal Volvo, Lexus, Toyota, Honda, Acura and Subaru dealership alternative! We love when our customers tell us we are more convenient and affordable than the local dealers because we want your auto repair experience to be quick and easy, not stressful!
Specializing in only a few vehicle brands makes us your best choice for all of your Volvo, Lexus, Toyota, Honda, Acura and Subaru service and repairs. It allows us to focus our energies on a few makes, rather than spreading them thinly over many car brands as other general auto repair shops have to. For example, we make arrangements with the best Volvo, Lexus and Toyota parts vendors to ensure proper vehicle repair – the first time! In addition, our car repair services are guaranteed by a 36 Months/36,000 Miles warranty.
Our auto repair shop in Chatsworth, CA has four service bays to service your car quickly. We always try to get your car back the same day - this is a big priority for us because we know it is never convenient to have your car stuck in the shop! At the same time, we are happy to take the time to answer all of your auto repair questions and explain the services we are providing. We have free Wi-Fi Internet in our waiting area, and a free local shuttle service to take you where you need to go. We truly are your allies in the auto repair world, and want to keep your Volvo, Toyota, Lexus, Honda, Acura or Subaru running smoothly for many years to come!
What we can’t stress enough is that everyone here at Mark’s Independent Service really cares about your well being and keeping you safe on the road. Our friendly team members take the time to get to know you and your vehicle and take care of you as if you were family. We’re truly here for you!
Meet Our Team
From working in the hotel industry 10 years ago to owning my own shop today, my career has been a whirlwind! I've always had a passion for helping others and to become a true customer advocate! I truly enjoyed being a Service Manager and thought, what better way to continue my path than to become a Shop Owner!
Robert is our Service Manager and he brings a lot of knowledge and stellar customer service to the table. Not only does Robert's core values align so well with mine, it's refreshing having an ex shop owner understand the importance of relationships, honesty, and being a true customer advocate.
Kris, our Diagnostic Technician is very familiar with the ever moody Volvos He is a Georgia transplant that just wants to do what he loves and be closer to his fiancé.
Jessi worked for Robert and I'm enamored by the fact that there are still millennials out there that share my same drive. Jessi has the drive and dream to be more than mediocre and I'm thrilled to be able to help him achieve that goal while he adds his own knowledge and personality to a really great crew.