5

Was looking for a reputable independent mechanic and I think we found them! I was immediately impressed with their responsiveness and friendly customer service, Colleen. That got me in the door. She took my information quickly, got my appointment set, checked me in the morning of the appt, and kept strict social distancing and COVID precautions. Even for this routine maintenance, they took the time to electronically connect, take pictures of current/possible future issues over email/text, and stay in close communication. Prices were reasonable and even more attractive since they were able to find me a discount in the mix. Amazing thing for people in these difficult times. They even offered me a ride share/drop off service - VERY ACCOMMODATING! Thank you MIS, BG

Brett, you're just a gem! Thank you so much for the sweet review and we're happy to know we could take care of the Accord and get it back into tip top shape for you! Thank you for paying attention to the finer details that keeps us in business! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

After being loyal to my car dealership for 10 years, I switched to an independent mechanic. It was the best decision I made and was lucky to find Mark’s Independent. They were honest and caring and even took some items off the bill that weren’t necessary. The entire process was great from initial call to them delivering my car to me when it was ready. No complaints! I will never go the dealership again!

Julianne, thank you so much for the awesome review! We're happy to know that we could help navigate through the tough repairs on the RX 350 and help plan for the future! You and your husband were gems to work with and we're happy to have you guys in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Volvo Service
5

Mark solved a very difficult problem. The C70 top is a complicated device. In this case, he installed a new hydraulic pump but it did not solve the problem. Then he had to do a complete analysis of the electrical system which entailed removing the backseat and the back panels. He found frayed and broken wires. Once fixed, we were back on the road. He would not let go until the problem was fixed. I really appreciate that kind of dedication.

Michael, thank you so much for the kind words! We love a challenge and appreciate you being patient with us while we resolve the convertible top mystery! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

This place is great ! Im beyond thankful for the service done here. I have found a mechanic I can say takes pride in his work. The staff is wonderful and such a joy. I recommend this place

5

Excellent as always

Roger, thank you so much for the great review! It's always a pleasure to have you in shop and to service the oldie but goodies! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Mark and his staff have taken such good care of my 2004 XC70 with 230,000+ plus miles on it now. I have taken it there for everything outside of warranty stuff. Things are falling apart simply because of age, but it is still running, thanks to Mark. It really is amazing what a great mechanic can do for you.

Catie, thank you for the great review and for your years of loyalty with XC70! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

As a single Mom, it was very comforting to know that Mark’s Independent had my back......I took my Toyota Camry in for rear brakes and after a courtesy vehicle inspection, they noted 2 other issues with my car. They advised me what was important to have done and what could wait a couple of months. I appreciate there honesty, stellar communication, and professionalism!! I WILL be taking my car there for any future work I need done!

5

Always excellent service!

Vince, thank you so much for the great review and for the years of loyalty! We're sorry to see the S40 go but we're looking forward to the future car buy! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next visit with you!

- Mark's Independent Volvo Service
5

Thank you for being so thorough on my vehicle with all the pictures you sent, they were very helpful in understanding what was checked at your shop.

Crystal, it was such a pleasure to work with you and thanks for the great review! We're happy to know that we could get the Camry back in good standards and help you with a plan of attack for the future! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next visit with you!

- Mark's Independent Volvo Service
5

I was very relieved that Mark was still open. Thanks for your expertise and honest insight.

Matt, it's always a pleasure to have you in shop, thanks for the great review! We're happy to have been here to get the V50 back in good standards! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next visit with you guys!

- Mark's Independent Volvo Service
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