5

Thank you for everything!

5

Ruben was awesome. He explained the condition of my car. After the service was done my car runs great! They even cleaned, vacuumed my car!

5

They always go the extra mile to ensure your Volvo is operating at it impeccable performance.

5

The people are very nice and they do good work. Not cheap but I trust them.

5

Always excellent service!

5

Impeccable service, wonderful staff! Thank you so much!

5

Great work, quick response to identify needed repairs. All done with courtesy and timely!

5

As always, wonderful friendly service. Mark's Independent Service is the best! We just had them install a catalytic converter cage to prevent theft for our Prius C Thank You Colleen & Staff!

5

After being told of the need for a very expensive service by the Volvo dealership, I was referred to Mark’s by my in-laws, who are former Volvo owners. Background: my car had only 73k miles, and all scheduled maintenance was performed on a timely basis over the years. It is a 2013 Volvo S60, and I am the original owner. Taking it in recently to the Volvo dealership because numerous indicator lights were flashing on the dashboard, I was advised that they couldn’t detect the ultimate problem, but advised I have an engine tear down at a cost to me of $7,700. The issue is that my car is burning oil through the engine. My car’s blue book value is $6k. This didn’t make any sense to me, and I thought reflected poorly on the Volvo brand. Mark’s at least gave me another option: at a cost of $1,700, I could have my engine cleaned by running lubricants, giving me a full oil change, and changing the alternator. The engine cleaning and full oil change would have only cost $700, but it was determined that the existing alternator was draining power from the battery and the new alternator plus labor raised the repairs by an additional $900+. Car is now running fine…in fact, better than ever, but I am advised to check oil levels every 1k miles to see if the engine continues to burn oil. I appreciated, at least, that I had another option to keep the car running through a less expensive alternative. Also, I have subsequently learned that this oil burning issue is persistent for Volvo model years 2013-2016, and that there is a class action lawsuit against the company over this issue. The dealer was definitely less than forthright about this issue. Dealer mechanic also advised that we needed a new battery. Mark’s mechanic pointed out that my car battery was a 2022 battery, and that the battery was fine (but the alternator may have been draining power from it, hence the recommendation to replace the alternator). The folks from Mark’s seem knowledgeable, reliable and appear to stand by their work.

5

I could not of picked a better place for my volvo engine swap,rubin was very professional and made sure the job was done right if you are thinking of taking your car here think no more this is your place

Thank you, Dennis! We appreciate you taking the time to let us know our service was up to your standards, we look forward to keeping your S60 on the road for many years to come. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair.

- Mark's Independent Service
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