5

Yes, I arrived on time for my appointment, they took the car in, did what was needed and I was out of there in about an hour. Great place to have my car serviced.

Thank you for the great review, Virginia! We're glad to hear that you had a positive experience with us. It's wonderful to know that we were able to take care of your car efficiently and get you back on the road in no time. If there's anything else we can do to help in the future, please don't hesitate to reach out. We appreciate your business!-Colleen

- Mark's Independent Service
5

Mark's is a breath of fresh air after dealing with the lousy Subaru dealership service department for past repairs. Although a bit of a drive from where I live, it was worth it. I had my transmission fluid changed out on my Crosstrek, Robert was my point of contact and he was friendly also very knowledgeable and importantly took the time to explain things without "talking down" to me. The work was done in about half a day. I'm satisfied with their service, and will definitely be back.

Jenny, thank you for the kind words! We are glad to hear that you had a positive experience at our shop. Our team always aims to provide friendly and knowledgeable service, and we're happy to hear that Robert exceeded your expectations. We look forward to serving you again in the future!-Colleen

- Mark's Independent Service
5

no complain, will wait how air condition will work on hot days coming and initial estimate was 270$, final is 390$, I think it is too big difference beteen two.

Thank you for your feedback, Sung. We appreciate your business and understand your concern regarding the price difference. Factors, such as additional necessary repairs, can contribute to adjusted costs. We strive for transparency and are here to address any questions. -Colleen

- Mark's Independent Service
5

Thank you for choosing Mark's Independent Service, Drew! We're thrilled to hear that you had a five-star experience with us. If there's anything else we can do to help, don't hesitate to reach out. We look forward to serving you again in the future!-Colleen

- Mark's Independent Service
5

Great service as always thanks.

Thank you for the 5-star review Alvelia! We appreciate your continued loyalty and are glad to hear that you had another great experience with us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon at Mark's Independent Service! -Colleen

- Mark's Independent Service
5

A friend recommended Mark's Independent Service as he's had his cars serviced there for many years. The service advisor, Robert, was extremely knowledgeable and gave me details and background on the work that was done as well as advice on how to complete some of the smaller maintenance items that I'll be doing myself. The work that was completed was well done, and my truck, Tacoma 2003, is running smoothly again. The shop is very close to the Orange Line MTA bus line, and I was able to use that when I went to pick up my truck.. The bus worked out well, and I'll be doing that again for my next service.

Mark, thanks for the awesome review! We're thrilled to hear that you had a great experience with us. It's fantastic to know that you found our service advisor knowledgeable and that he provided thorough explanations. We're even more pleased to hear that your Tacoma is running smoothly again. We strive to provide convenient service, so we're glad that the bus line worked out well for you. Thank you for choosing us, and we look forward to serving you again in the future!-Colleen

- Mark's Independent Service
5

A friend recommended Mark's Independent Service as he's had his cars serviced there for many years. The service advisor, Robert, was extremely knowledgeable and gave me details and background on the work that was done as well as advice on how to complete some of the smaller maintenance items that I'll be doing myself. The work that was completed was well done, and my truck, Tacoma 2003, is running smoothly again. The shop is very close to the Orange Line MTA bus line, and I was able to use that when I went to pick up my truck.. The bus worked out well, and I'll be doing that again for my next service.

Mark, thank you for choosing us based on your friend's recommendation. We're glad that Robert provided you with excellent service and advice. It's great to hear that your Tacoma is running smoothly after the well-done work. The proximity to public transportation makes it convenient for our customers. We appreciate your feedback and look forward to serving you again! -Colleen

- Mark's Independent Service
5

Very helpful, highly recommend. keep up the great work

Thank you, Vince, for your 5-star review! We're thrilled to hear that you found our service helpful and would highly recommend us. Our team takes pride in providing top-notch service, and it's always great to receive such positive feedback. We appreciate your support and look forward to serving you again soon. -Colleen

- Mark's Independent Service
5

Colleen, Robert & Chris: all are WONDERFUL! At 8:40 AM on Thurs, my car wasn't driving & sounding right w/ a flashing dashboard light to check the engine....I was there w/in 20 min. They found that a critter had eaten some wires. I didn't have an appointment and they were super busy, but I was able to get car back by early that afternoon, and to my added relief, it wasn't as costly as I've heard others' in their wiring repair. In addition, they sprayed the new wires w/ a special repellent solution and advised me to bring some bounce fabric sheets to show me where to place it in the car. See how great they are!!!

Janis, we're thrilled to hear about your positive experience here at Mark's Independent Service! We couldn't be happier that you had such a seamless visit, even without an appointment. We strive to provide prompt and efficient service to all our customers, no matter how busy we are. Thank you for choosing us and for taking the time to share your kind words. We look forward to serving you again! -Colleen

- Mark's Independent Service
5

They are great! From the get go. Robert was very helpful and honest. I have been searching for a shop that I can rely on and I found them. The process was very transparent and honest. I definitely recommend going to this shop! Thank you for helping with my car!

Thank you for the fantastic review, Diane Marie! We're thrilled to hear that your experience with us was transparent and reliable. Robert will be delighted to hear your kind words. We look forward to continuing to provide you with exceptional service in the future. Thank you for your recommendation!

- Mark's Independent Service
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