I am very impressed with the service I received from Mark’s Ind. I have only used Volvo dealerships in the past. Colleen’s professionalism is outstanding! She communicates extremely well. I felt very comfortable asking numerous questions and my concerns were treated with great respect. Every issue was well documented and a full complete detailed written estimate was given to me prior to any work being done. Colleen & I discussed the estimate in great detail with no pressure to make quick decisions regarding the repairs. All work was completed in a timely manner and they even saved the parts to show me exactly what was replaced and why. The shop is incredibly clean and organized. The mechanics are true professionals. Marks’s Independent has a new loyal customer.
Chris, you and your son's are gems! Thank you so much for the awesome review and we're happy to know that we could address all of your concerns and make a painful situation as painless as possible for you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you, soon but not too soon!
- Mark's Independent Volvo Service