Colleen is very knowledgeable, friendly and helpful. Mark's Independent Service is now my favorite car repair service! I have a Volvo, and they can be expensive to keep maintained, so I am very happy to have found Mark's Independent Service, as they seem to both know what they are doing, and be concerned about not overcharging or up-selling me. My car has been using extra oil, and the dealership said I would have to replace the engine. Mark's has an oil treatment they have developed that may correct the problem so that I may not have to replace the engine, which is definitely better for me. They were honest that it is possible that the treatment may not help, but I very much appreciate that they have it, and are willing to try a more economical solution first.
Wendy, thank you so much for the kind words and for paying attention to the finer details in our services that keep us moving forward! Volvo's can be tough to maintain and we try to exhaust all options before big financial decisions must be made. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!
- Mark's Independent Service