5

I’ve been taking my vehicles to Mark’s for many years. Never have I been disappointed. The crew is personable, knowledgeable, and most efficient. Thank you Colleen, Danny, Chris and Alex for your excellent service in my most recent visit.

Thank you for choosing Mark's for all of your vehicle needs, Gwen! We're thrilled to hear about your consistently positive experiences with our team. Your kind words mean the world to us. We truly appreciate you! Don't hesitate to reach out if you ever need anything. Drive safe!-Colleen

- Mark's Independent Service
5

I was considering purchasing a car at Autobaker's in Mission Hills, CA. I had them drop the car off at Mark's for a PPI despite the fact Autobaker's had told me it had no issues and they had performed their own PPI. Mark's Independent Service sent me a detailed report that showed the vehicle had problems with the axle boots, ball joints, control arms, valve manifold oil leaks, broken seat heating, lighting, and more. They also provided pictures of every issue they mentioned. Needless to say they prevented me from getting totally screwed by a shady dealer. Thanks a ton!

Zack, thank you for choosing us for the pre-purchase inspection. Our goal is to ensure you make an informed decision about your potential vehicle. We're glad that our detailed report helped you avoid future headaches. Please let us know if there's anything else we can do for you. Drive safely!-Colleen

- Mark's Independent Service
5

Thank you for the glowing review! We're thrilled to hear that you had a great experience with us. Our team at Mark's Independent Service takes pride in providing top-notch service to all our customers. If you ever need anything in the future, don't hesitate to reach out. Drive safely!-Colleen

- Mark's Independent Service
5

Thank you for the five-star review, Ian! We're thrilled to hear that you had a great experience with us at Mark's Independent Service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!-Colleen

- Mark's Independent Service
5

Robert has always been great, his knowledge on Volvos and cars in general has always been top notch.

Thank you for taking the time to leave such a wonderful review, Dale! We truly appreciate your kind words. It's always a pleasure to serve you and your Volvo. We take pride in providing top-notch service and keeping you safely on the road. We look forward to seeing you again soon! -Colleen

- Mark's Independent Service
5

Always prompt with attention paid to detail of repairs

Thank you for the glowing review, Jon and Laurie! We're thrilled to hear that you appreciate our prompt service and attention to detail. Your satisfaction is our top priority here at Mark's Independent Service. If you have any further questions or need assistance, please don't hesitate to reach out. Take care!-Colleen

- Mark's Independent Service
5

My sweetie and I both had damage under the hoods of our cars from varmints in the cypress trees next to the driveway. Colleen suggested electronic devices that put out signals and light beams they hate. I bought a pair online and brought them and our cars to Mark’s where the two techs got right to work and did a very craftsman like job installing them. So far no new nibbling on our plastic parts. The guys were cordial, good natured and professional. Good job!

Hi Sheldon! Thank you for taking the time to leave us such a nice review. We are thrilled to hear that you and your sweetie had a positive experience with us. It's great to know that the electronic devices are working well and protecting your cars from further damage. We take pride in providing excellent customer service and quality workmanship. We hope to see you again for any future automotive needs. Take care! -Colleen

- Mark's Independent Service
5

Let me start out by saying that car trouble is always the worst. I’m new to living in this area & a week ago when I got off of work my car would not start. I started searching for local shops trying to find one that I can trust & I came across Marks Independent. After reading some reviews I decided to pull the trigger & have my car towed over to them. I called ahead & spoke with Colleen who was really nice & she let me know as soon as my car was dropped off at the shop. The following day I received a link from Colleen to click on which brought me to the paperwork describing what was wrong with my vehicle. It’s an older SUV so they described what the main problem was (fuel pump) along with several other things that should be urgently considered at the very least. It was all very simple, you simply check the box of the items that you would like to replace & you can also decline service as well. There was never any pressure to try to get me to do anything that I did not want to do. They also provided photos of all of the items that they suggested replacing in the digital paperwork. I clicked the boxes on the items I wanted to replace & digitally signed the paperwork to get the ball rolling. My car was finished within two days & they called to let me know that I could come & pick up my vehicle. During this process I did reach out to Colleen on a couple of occasions to ask some questions. She was super nice & very helpful. I am so glad that I now have a local shop that I can trust if I should ever need anything. I highly recommend Marks & I highly recommend speaking with Colleen! Thanks again!!

Hi seasmoke220, we're delighted to have been of service to you at Mark's Independent Service! We're here to make car trouble less of a hassle, and we're thrilled that our transparent process and clear communication made your experience a positive one. Thank you for the kind words about Colleen - we're lucky to have her on our team! If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you in the future!-Colleen

- Mark's Independent Service
5

Great help

Thank you Gail for the five-star review! We're thrilled you had a great experience at Mark's Independent Service. Let us know if there's anything else we can do for you!-Colleen

- Mark's Independent Service
5

Excellent service above n beyond car care These guys are professionals and get the job done quickly with Quality

Thank you for your kind words, Michael! We are thrilled to hear that you had an excellent experience with us. Customer satisfaction is our top priority, and we are glad to know that you were impressed with the quality and efficiency of our service. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. -Colleen

- Mark's Independent Service
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