5

Clean and professional environment. They send photos of any part that needs replacing along with pricing for you to decide if you want the work done. Service performed fast and car runs great. I brought in a 2018 subaru outback for a 30k mile service.

Ken, thank you so much for the great review! We're happy to know that we could service the Subaru Outback and get it back into tip top running condition for you! e strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with your niece's Alitima!

- Mark's Independent Volvo Service
5

Mark and his crew were incredibly kind and responsive throughout every step. I felt respected, listened to, and comfortable knowing my car was in good hands. I especially enjoyed that pictures and notes were taken about my car's progress and available for me to see digitally. A huge thank you to everyone at Mark's!

Madelyn, thank you so much for the great review! It was such a pleasure to work with you and to get the Prius back into road worthy condition! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

I have a 2017 Volvo and in need of servicing. I didn't want to take it to the dealership so I searched yelp to try and find someone who was reputable and reliable. I came across Mark and noticed all of the 5 star reviews. I reviewed his website and gave him a call to set up an appointment. The service I received was amazing and impressive from the minute I brought my car in to the time I picked it up. They emailed me their assessment of my vehicle, what they had done and any suggestions they felt the car needed. For as long as I've been bringing my vehicles in for repairs to other people and even dealerships, I've never had the type of service that I received from Mark and Colleen. I would strongly recommend Mark if you feel having a trustworthy, excellent and honest mechanic is important.

Richard, thank you so much for the sweet review! We know that there are a lot of great repair shop choices out there and we're pleased that you gave us a chance to service the XC90! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
4

5

Mark is a really good guy and has taken good care of my family’s cars for many years. He has built a stellar reputation in the community. They do good work and get it done fast. I would highly recommend Marks!

Dan, thank you so much for the great review! We couldn't thank you enough for paying attention to the finer details that keeps us in business! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Dear Mark's Independent Service, Thank you for your highest quality service! I had several issues with my 9 year old Prius, such as rattling sound at the engine start, brake noise etc. I received a comprehensive diagnostic results the next day. I was impressed with the immediate/detailed reporting through email/text, and with the follow-up phone call. I have never received such a detailed auto repair reports in the past ~40 years. Simply the best, due to the fabulous service of the whole team!! I know where to go when I have next problems with my cars...maybe personal matters too. (LOL!!) Cheeeeeeers, - Michael

Michael, thank you so much for the awesome review!! We couldn't thank you enough for paying attention to the finer details that keeps us in business! We're so glad to hear we could help you navigate the concerns with the Prius and help you come up with a solution that better fits your son! We'll always be here, personal or vehicle assistance! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Again had an excellent experience. I came in for a routine maintenance and that was done. I'd suspected my battery wasn't doing all it should, and Mark caught that and replaced the battery. The only thing they didn't have in stock was the cap for my windshield fluid reservoir. So it was ordered and installed next day. While there, I talked with another client who said the prices were a bit high. Since I don't shop around much I'm not current on what is or isn't a good price. All I know is that I'm getting excellent service at a price less than what I've seen elsewhere, and I think it's worth every cent I spend. Quality helps people sleep at night, and I like being able to sleep at night. Throughout the process, Colleen kept me apprised of findings and progress. It is rare to find any place that keeps the client that much in the loop. The minor discomforts caused by the pandemic are worth enduring to get the lasting honest service and care that Mark's provides. I do have to admit, I 'stole' a few business cards from them. I like having a card or two to give to people who could use the info. My thanks, again, to the 'cast and crew' of Mark's Independent. Still the best mechanical service I've known.

Rick, thank you so much for the awesome review!! We couldn't thank you enough for paying attention to the finer details that keeps us in business! We couldn't provide the level of service for our guests if we were a "cheap" shop and we take great pride in ensuring that we give you peace of mind! You can always have all the business cards you'd like! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Good shop, good and honesty people and good work

Jose, thank you so much for the great review! We're so happy that we could turn a bad situation on the S40 back into a positive one and to get it back on the road! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

As always the works is impeccable.

Roberto, we could never thank you enough for your years of continued loyalty and your kind words! Thank you for being a key component to the Mark's Independent Family and allowing us to service the new XC90 and to keep the older XC90 up and running for all of these years! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

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