5

Always happy with the service at Mark's. Very professional, knowledgable, and friendly staff! There's a reason I recommend him to all my friends.

Peter, thank you so so much for the great review and for your years of loyalty! We're happy to keep the family fleet of Volvo's road worthy and to give you peace of mind. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Volvo Service
5

Excellent as always. Thank you.

Paul, thank you so much for the kind words and for allowing us to keep the V70 moving! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

This was my first time with them and I wanna say, they are amazing... I called yesterday to make an appointment and they open a spot for me in their busy schedule, Mark gave me an amazing price also. Today when I arrived Colleen was super nice to me and explain everything that was gonna be done to the car, and gave me an extra discount!! During the day I was getting text updates with what they found in my car, and when I pick it up, Colleen and Mark break down the fixing that my car needed from more to least urgent... For someone like me that knows almost nothing about cars besides driving it and put gas on it... their customer service was what I needed.

Carlos, you're amazing! Thank you so much for the great review and for trusting us with your Corolla! Car repairs can be very intimidating and we're happy to know that we could get you on a path that you're confident with to keep the car running in tip top shape! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Thanks

Avelia, thank you so much for the kind words and for your years of continued loyalty with all of your vehicle's! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

I was greeted by Colleen. She was cheerful and very professional. They took special care of my car, wiping down with disinfectant. In these times, that is so important for me and for them. A complete inspection was preformed, I was consulted and then they proceeded with repairing everything that was necessary. The next day I drove to LaQuinta and the car drove beautifully. I would recommend my friends take their autos there, I know I will be going there from now on. Thank you Mark's!

Kathy, thank you so much for the great review! We're so happy to know that your trip went off without a hitch! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

Was looking for a reputable independent mechanic and I think we found them! I was immediately impressed with their responsiveness and friendly customer service, Colleen. That got me in the door. She took my information quickly, got my appointment set, checked me in the morning of the appt, and kept strict social distancing and COVID precautions. Even for this routine maintenance, they took the time to electronically connect, take pictures of current/possible future issues over email/text, and stay in close communication. Prices were reasonable and even more attractive since they were able to find me a discount in the mix. Amazing thing for people in these difficult times. They even offered me a ride share/drop off service - VERY ACCOMMODATING! Thank you MIS, BG

Brett, you're just a gem! Thank you so much for the sweet review and we're happy to know we could take care of the Accord and get it back into tip top shape for you! Thank you for paying attention to the finer details that keeps us in business! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

After being loyal to my car dealership for 10 years, I switched to an independent mechanic. It was the best decision I made and was lucky to find Mark’s Independent. They were honest and caring and even took some items off the bill that weren’t necessary. The entire process was great from initial call to them delivering my car to me when it was ready. No complaints! I will never go the dealership again!

Julianne, thank you so much for the awesome review! We're happy to know that we could help navigate through the tough repairs on the RX 350 and help plan for the future! You and your husband were gems to work with and we're happy to have you guys in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Volvo Service
5

Mark solved a very difficult problem. The C70 top is a complicated device. In this case, he installed a new hydraulic pump but it did not solve the problem. Then he had to do a complete analysis of the electrical system which entailed removing the backseat and the back panels. He found frayed and broken wires. Once fixed, we were back on the road. He would not let go until the problem was fixed. I really appreciate that kind of dedication.

Michael, thank you so much for the kind words! We love a challenge and appreciate you being patient with us while we resolve the convertible top mystery! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
5

This place is great ! Im beyond thankful for the service done here. I have found a mechanic I can say takes pride in his work. The staff is wonderful and such a joy. I recommend this place

5

Excellent as always

Roger, thank you so much for the great review! It's always a pleasure to have you in shop and to service the oldie but goodies! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Volvo Service
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