5

Spoke with Ernie. He said they always do a fair job on their vehicle.

Thank you Art

- Mark's Independent Service
5

Mark provides you with the best service and doesn't give you the run around. I will only take my car to him.

Thank you Manny for your review, we look forward to seeing you next time.Mark

- Mark's Independent Service
5

Sande said the business does excellent work at reasonable prices.

Thank you Sande

- Mark's Independent Service
5

Lynda said she had a good experience with this business.

Thank you Lynda

- Mark's Independent Service
5

Michael said he likes this business. Mark is a great guy and is very professional. He looks forward to doing more business with this service center.

Thank you Michael

- Mark's Independent Service
5

FIRST OF ALL, MARK TREATS YOU AS FAMILY AND MAKES YOU FEEL THAT EVERYTHING IS GOING TO BE ALRIGHT EVEN WITH A BIG JOB TO BE DONE.

Thank you maria

- Mark's Independent Service
5

We've been using Mark's Volvo for a couple of years, now, with my wife's 2006 S60. She used to always go the dealer route because, well, just because that was her comfort zone. Understandable. But as the car eventually came off warranty (extremely low mileage), I suggested it would probably be smart to find a local independent. Although Mark's is a bit further than we'd prefer to drive for routine maintenance (we're in Woodland Hills), it sure is nice working with a local shop, building a real-world person-to-person relationship.Mark's has handled our routine maintenance as well as the occasional odd stuff, and so far so good. He knows Volvos for sure, and his prices are fair...always less than the dealer. Last visit he said he is now handling Toyotas, so I'll be checking in soon enough with my 04 Scion XB.Dealing with Mark's is like doing business the old fashioned way. Competent, pleasant and professional. He, his wife and his staff are easy to work with and they stand behind their work. Good people, all around.

5

The best advice I ever got from AAA's West Hills Towing was to contact Mark Goldstein. Honesty and trustworthiness was all I ever asked from my mechanics and when my mechanic of 10 years trashed my car, Mark advised me about BAR and I got most of my money back. Guess where I spent it first? That's right--and on the things that needed repair. My Volvo runs like a dream thanks to him and his crew.

5

We've had two Volvos that Mark has serviced. Unfortunately we are not as good at picking used Volvos as we are at choosing mechanics.Mark always tells us exactly what's going on and what needs to be done. If he thinks a repair is going to cost a lot, he'll tell us up front so we can consider whether we even want to keep the car (once we didn't - it was an old '86 in too bad of shape).When they do fix something at Mark's it stays fixed or they correct the problem until we're satisfied. They back up their work. These guys know Volvos.What reminded me to write this review was Mark's phone call, following up on a recent electrical/computer repair (the diagnosis that saved us from replacing our whole transmission for a while). He wanted to make sure it was still driving okay.Don't take your Volvo to the dealer for service or repair. Take it to an independent Volvo mechanic. If you're in the Valley, take it to Mark's.

5

After my CarMax warranty ran out on my Volvo S40 I was looking for a service shop that was honest and boy am I glad I found Mark's. I've been bringing my car in for almost 2 years for maintenance and repair and I always get honest estimates, quick repairs, rides to work and great service. After I was having trouble starting my car, Mark quickly fixed the problem (a leaky hose) and even called me back a week later to make sure the car was running well. They know my name whenever I call, and I know they are fair and honest. I highly recommend Mark for all you Volvo owners out there. If Mark is not available to answer questions, I'm always happy to speak to Nelson who answers my questions and is always helpful.

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