5

5

Excellent service and excellent customer care. I wouldn’t take my car anywhere else.

Pat, thank you so much for your years of loyalty with the RX350! It's always a pleasure to have you in shop and to keep the Lexus running in tip top shape! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

5

Great service! Thank you

Dusty, thank you so much for the kind words! I'm glad we were able to get the XC60 back on the road in tip top shape! You and your wife are always a pleasure to have in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Service
5

Great business. Colleen was excellent with her communication and really explained things clearly to my understanding. She was honest and explained the different services the business offers. I’m very happy I found this place. Will definitely be going to them anytime my car needs a service l.

Nicolas, thank you so much for the great review! I'm happy to hear that we we able to sort out the Prius and give you confidence driving behind the wheel again! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
4.5

You folk are very helpful, and show concern for the customer. I appreciate the quick responses, and swing a good listener!

Frank, thank you so much for the kind words! It's always a pleasure to chat and service the Avalon We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Once again 5 stars + to Colleen and Mark's auto care team for their excellent customer service! You're the best in our book! We truly appreciate you and thank you for "always" looking out for us and going above and beyond to meet customer service satisfaction! If anyone is looking for an excellent mechanic for your vehicle, look no further! We highly recommend Mark's Independent Auto Service and guarantee you will "not" be disappointed! A and L Avant 🤗

Lela, you and Alex are just gems and we couldn't thank you guys enough for your kind words and years of loyalty! From the S40 to the new S60, it's been a great journey with more years to come! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I discovered Mark’s Independent Service after my last negative experience with Volvo dealer (same place I bought my car ). Was having various issues and had to wait 4 weeks for diagnostic appt. After dropping it off at scheduled appt time on a Monday, Galpin service rep said my car was “in the que” and they would not be able to look at it until Thursday - 4 days! Extremely frustrating and a waste of 30 days waiting for the appt. I then searched for nearby Volvo mechanic shops and found Mark’s. Colleen and team were able to check out my car within a day, diagnose the issues and make all necessary repairs within a very short period. Just took it in again for routine maintenance. I appreciate their professionalism (very rare nowadays), friendly environment, honesty and thorough service. I do not plan on taking my car elsewhere.

E, you're such a gem! It was such a pleasure to help navigate the repair process and help you make the best decision for you and your vehicle! Thank you for paying attention to the finer details that set's us apart from all the rest! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I have been seeing Marks Independent Volvo for years. They always take good care of me and monitor my car.

Kathy, thank you so much for the great review and for your years of loyalty servicing the CR-V! It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

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