After a harrowing experience when the car shut down while my daughter was on the 405 incline just before the 101, I had my Prius towed to 2 different and highly-rated shops. They were unable to diagnose the problem. I read some reviews on Google and contacted Mark's Independent Service. Colleen shared the vital fact that they owned a Toyota diagnostic computer. Had the car towed there, and they were able to diagnose and solve the problem in one day. Essentially, they know what they are doing, are reasonably priced, and a pleasure to work with.
Heather, thank you so much for the kind words! We're so happy to know that we could turn a bad situation back into a positive one and get the Prius back into road worthy condition for you and your daughter! We pride ourselves in having the best equipment to efficiently and effectively solve most vehicle concerns so thank you for paying attention to the finer details that keep us moving forward! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!
- Mark's Independent Service