Take your care here. I will admit, I was a bit taken back with the initial quote I received, but my car needed attention and I agreed to it. Robert wanted to keep my car an extra day to ensure the issues were solved. The following day, he found a new issue. My freon was leaking, something I wasn't aware of. He filled the freon up but upon further inspection, he realized my caps were leaking. Robert stayed after business hours to drain all the freon, replace the caps and refill the freon from scratch, FOR FREE. I am still having some issues with he care but it is running 100% better than before. I will be going back to Mark's Independent Service.
Dear Rodin, thank you for choosing Mark's Independent Service and for taking the time to write such a detailed and positive review. We are thrilled to hear that you had a great experience with Robert. We apologize for the initial quote, but we are glad we could resolve the issues with your car and that it is running better now. We appreciate your trust and look forward to serving you again! Feel free to contact us at (818) 718-6138 with any concerns. -Colleen
- Mark's Independent Service