4.5

Quality workmanship, clear communication

5

I've been going to Mark for years and love the honesty that they have over there. They are very friendly as well.

5

Great service Great people

Ryan, thank you for your review and thank you for being such a loyal customer! It's always a pleasure to do business with you and to service the V70!

- Mark's Independent Service
5

Completely satisfied with the level of service. Highly recommend the team.

Janice, thank you so much for the review! It's always a pleasure to do business with you and we look forward to do future business with either this car or the new one!

- Mark's Independent Service
5

As usual service was completed as specified and on time.

Mr. & Mrs. Cherry, thank you so much for the kind words. It's always a pleasure to make the vehicle start every time and especially safe for the both of you! We look forward to future services with you both!

- Mark's Independent Service
5

Mark's Volvo is fantastic. I have been there now 4 times in the last year-ish since I moved to LA. I have a C30 and every time, I get great customer service, a very comprehensive check of my car, and solid repairs. Most recently I had damaged my LCD screen, and when I went to get it fixed, Colleen, Mark and the team found a MUCH better, faster, and more affordable way to fix it - I couldn't really believe it :) While this isn't always possible to be better, faster and more affordable, I have always found Mark's setting accurate expectations, and then delivering at or better then what they said. It is a great shop, and everyone is in good spirits. I will see them again when I need my next servicing.

5

Very thorough, professional and trustworthy.

Norm, thank you for allowing us to make a bad situation to a workable one for you and for your daughter! It was a pleasure to meet you and your wife and we look forward to future services with the XC90

- Mark's Independent Service
5

Best in the SFV!

Michael, thank you for the kind words! It's always a pleasure to get you back on the road safely! We look forward to future services with you!

- Mark's Independent Service
5

Thank for a reliable and dependable jobs performance you guys are the best Thank alot

Alex, thank you so much for the kind words. It's always a pleasure to service your wife's vehicle and we're glad we could make it safe and reliable for her. We look forward to future services with the both of you!

- Mark's Independent Service
5

Mark obviously knows Volvos. This was my first time going to his shop. He did what other repair shops couldn't or wouldn't do. They did a complete diagnostic on my Volvo XC70 and emailed and texted the report of the work my car needed (with photos) letting me know what I should do now and what I could do later. I really appreciate how kind and helpful he and his service writer, Colleen, were. After over a year of my car repeatedly breaking down I believe my car is finally fixed. It runs great!

Judy, we all know it's been an uphill battle with the XC70 so thank you for allowing us to assist you in the recommended repairs. We strive to give our customers all the information to make a decision that is beneficial for them and their vehicle. We're so happy to hear that you can now drive the vehicle with confidence. It was a pleasure to meet you and your brother and we look forward to future services with you and the XC70!

- Mark's Independent Service
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